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Frequently Asked Questions (FAQs)


Table of Contents 

  1. Why use a Realtor®?
  2. What can a Realtor® do for you?
  3. Why not just do FSBO (For Sale by Owner)?
  4. Where can I find more resources as a Seller?
  5. Where can I find more resources as a Buyer?

Why use a Realtor®?

All real estate licensees are not the same. Only real estate licensees who are members of the NATIONAL ASSOCIATION OF REALTORS® are properly called REALTORS®. They proudly display the REALTOR "®" logo on the business card or other marketing and sales literature. REALTORS® are committed to treat all parties to a transaction honestly. REALTORS® subscribe to a strict code of ethics and are expected to maintain a higher level of knowledge of the process of buying and selling real estate. An independent survey reports that 84% of home buyers would use the same REALTOR® again.

Real estate transactions involve one of the biggest financial investments most people experience in their lifetime. Transactions today usually exceed $100,000. If you had a $100,000 income tax problem, would you attempt to deal with it without the help of a CPA? If you had a $100,000 legal question, would you deal with it without the help of an attorney? Considering the small upside cost and the large downside risk, it would be foolish to consider a deal in real estate without the professional assistance of a REALTOR®.

But if you're still not convinced of the value of a REALTOR®, here are a dozen more reasons to use one:

1. Your REALTOR® can help you determine your buying power -- that is, your financial reserves plus your borrowing capacity. If you give a REALTOR® some basic information about your available savings, income and current debt, he or she can refer you to lenders best qualified to help you. Most lenders -- banks and mortgage companies -- offer limited choices.

2. Your REALTOR® has many resources to assist you in your home search. Sometimes the property you are seeking is available but not actively advertised in the market, and it will take some investigation by your agent to find all available properties.

3. Your REALTOR® can assist you in the selection process by providing objective information about each property. Agents who are REALTORS® have access to a variety of informational resources. REALTORS® can provide local community information on utilities, zoning. schools, etc. There are two things you'll want to know. First, will the property provide the environment I want for a home or investment? Second, will the property have resale value when I am ready to sell?

4. Your REALTOR® can help you negotiate. There are myriad negotiating factors, including but not limited to price, financing, terms, date of possession and often the inclusion or exclusion of repairs and furnishings or equipment. The purchase agreement should provide a period of time for you to complete appropriate inspections and investigations of the property before you are bound to complete the purchase. Your agent can advise you as to which investigations and inspections are recommended or required.

5. Your REALTOR® provides due diligence during the evaluation of the property. Depending on the area and property, this could include inspections for termites, dry rot, asbestos, faulty structure, roof condition, septic tank and well tests, just to name a few. Your REALTOR® can assist you in finding qualified responsible professionals to do most of these investigations and provide you with written reports. You will also want to see a preliminary report on the title of the property. Title indicates ownership of property and can be mired in confusing status of past owners or rights of access. The title to most properties will have some limitations; for example, easements (access rights) for utilities. Your REALTOR®, title company or attorney can help you resolve issues that might cause problems at a later date.

6. Your REALTOR® can help you in understanding different financing options and in identifying qualified lenders.

7. Your REALTOR® can guide you through the closing process and make sure everything flows together smoothly.

8. When selling your home, your REALTOR® can give you up-to-date information on what is happening in the marketplace and the price, financing, terms and condition of competing properties. These are key factors in getting your property sold at the best price, quickly and with minimum hassle.

9. Your REALTOR® markets your property to other real estate agents and the public. Often, your REALTOR® can recommend repairs or cosmetic work that will significantly enhance the salability of your property. Your REALTOR® markets your property to other real estate agents and the public. In many markets across the country, over 50% of real estate sales are cooperative sales; that is, a real estate agent other than yours brings in the buyer. Your REALTOR® acts as the marketing coordinator, disbursing information about your property to other real estate agents through a Multiple Listing Service or other cooperative marketing networks, open houses for agents, etc. The REALTOR® Code of Ethics requires REALTORS® to utilize these cooperative relationships when they benefit their clients.

10. Your REALTOR® will know when, where and how to advertise your property. There is a misconception that advertising sells real estate. The NATIONAL ASSOCIATION OF REALTORS® studies show that 82% of real estate sales are the result of agent contacts through previous clients, referrals, friends, family and personal contacts. When a property is marketed with the help of your REALTOR®, you do not have to allow strangers into your home. Your REALTOR® will generally prescreen and accompany qualified prospects through your property.

11. Your REALTOR® can help you objectively evaluate every buyer's proposal without compromising your marketing position. This initial agreement is only the beginning of a process of appraisals, inspections and financing -- a lot of possible pitfalls. Your REALTOR® can help you write a legally binding, win-win agreement that will be more likely to make it through the process.

12. Your REALTOR® can help close the sale of your home. Between the initial sales agreement and closing (or settlement), questions may arise. For example, unexpected repairs are required to obtain financing or a cloud in the title is discovered. The required paperwork alone is overwhelming for most sellers. Your REALTOR® is the best person to objectively help you resolve these issues and move the transaction to closing (or settlement).

Excerpted from Realtor.com, the official website of the National Association of Realtors®

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What can a Realtor® do for you?

The REALTOR® you work with could be one of your most valuable resources. Unlike many real estate agents who are simply licensed by their state to do business, REALTORS® have taken additional steps to become members of the local board of REALTORS® and have agreed to act under and adhere to a strict Code of Ethics. Plus...
  • A REALTOR® can help you determine how much home you can afford. Often a REALTOR® can suggest ways to accrue the down payment and explain alternative financing methods.
  • A REALTOR®, in addition to knowing the local money market, also can tell you what personal and financial data to bring with you when you apply for a loan.
  • A REALTOR® is already familiar with current real estate values, taxes, utility costs, municipal services and facilities, and may be aware of local zoning changes that could affect your decision to buy.
  • A REALTOR® can usually research your housing needs in advance through a Multiple Listing Service--even if you are relocating from another city.
  • A REALTOR® can show you only those homes best suited to your needs--size, style, features, location, accessibility to schools, transportation, shopping and other personal preferences.
  • A REALTOR® often can suggest simple, imaginative changes that make a home more suitable for you and improve its utility and value.
  • A REALTOR® is sensitive to the importance you place on this major commitment you are about to make. Look for a real estate professional to facilitate negotiation of a win-win agreement that will satisfy both you and the seller.

Excerpted from Realtor.com, the official website of the National Association of Realtors®

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Why not just do "FSBO" (For Sale By Owner)?

There are exceptional circumstances in which a FSBO arrangement CAN work; however, for the vast majority, it's not what it's cracked up to be.  Here are some things to consider when evaluating FSBO vs. a full-service real estate agency.

First and foremost  ...you get what you pay for...  

The saying is true; you get what you pay for.  While FSBO's and discount brokerages SEEM to be less expensive alternatives to working with a traditional real estate agency, you are sure to find that there are many services and intangibles (such as peace of mind!) that you can only get when working with a qualified Realtor®.  Here are some things to think about when considering a FSBO or discount brokerage:

  • FSBO's are not listed with the Multiple Listing Service (MLS).  You can put up a sign and advertise in the local paper; however, NOT listing with MLS severely limits the exposure your home will have for prospective buyers.  
  • Agents won't show FSBO homes to their prospective buyers.  Without a listing agreement with the seller, there's no guarantee that a buyer's agent will be compensated for his or her services in bringing a qualified buyer to the table.  Even if you offer a courtesy to brokers and offer to pay the buyer's side of the commission, most agents will not want to run the risk of a failed transaction by working with an unsophisticated, unrepresented seller.  
  • Sellers who do a FSBO or use a discount brokerage most often do not price their homes appropriately.  If the property is priced too high, it won't sell....too low, and you could be giving away thousands more than what it would have cost to have hired a qualified Realtor®.  Your Realtor® will prepare a Comparative Market Analysis for you to ensure your home is priced appropriately for the current market conditions in your area.  Remember, the goal is to get top dollar for your property and to do so in a timely manner.      
  • Buyers are intimidated by a FSBO arrangement.  Potential buyers will spend less time in a for-sale home if the owner is present during the showing, and they'll be shy about discussing its pluses and minuses with their own agent if the owner is within earshot. Buyers will also be less inclined to make an offer if they know they'll be negotiating directly with the seller. Having an agent on each side creates an effective emotional buffer between the seller and buyer.  The buyer is also concerned about not being represented in the transaction; who will make sure everything is in order and that the sale can actually close? 
  • Are you comfortable writing and completing legal contracts?  One small mistake could prove to be devastatingly costly in the long run....much more than the cost of a Realtor®'s commission to ensure a smooth and expeditious transaction. 
  • Are you comfortable negotiating price, terms, and conditions with prospective buyers? 
  • What is your schedule like?  Can you be available at any time to show the home to prospective buyers?  Are you in a position where you can receive inquires at your place of employment during work hours and can you leave work at a moment's notice to show the home?
  • What is the TRUE cost of doing a FSBO or using a discount brokerage?   Perhaps the menu-based fee structures don't look like much to start....but will you be "nickeled and dimed" to death and encouraged to continually upgrade your level of service when whatever you're doing now hasn't worked so far?  How many ads will you have to run in the local paper?  Will you use an attorney to review contracts?  What other costs will  you incur to market the property on your own and what kind of image will you project?  How many evenings and weekends can you sacrifice "just in case" someone calls?  What will it cost in legal proceedings if something goes terribly wrong?

The main thing to remember is this:  a qualified  Realtor® will earn every penny while keeping on top of market conditions, appropriately marketing your property, and taking care of every last detail to close the transaction.  It's all about the SERVICE...be sure you get the service you deserve to successfully navigate this ever-changing real estate climate.

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Where can I find more resources as a Seller?

There are some great online resources available to you as a Seller, including articles, online tools, and links to service providers.  Follow the links below:

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Where can I find more resources as a Buyer?

There are some great online resources available to you as a Seller, including articles, online tools, and links to service providers.  Follow the links below:

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When is ... ?

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